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The Chromatic Fates Tarot

Created by Chromatic Fates Tarot

A preorder store for the Chromatic Fates Tarot after-Kickstarter ordering. Open for a limited amount of time, this storefront allows backers and fans to nab a few items that they weren’t able to secure in the Kickstarter campaign. The estimated shipping time for these items is February 2022.

Latest Updates from Our Project:

LAST CALL: Chromatic Fates Tarot Surveys
over 1 year ago – Thu, Sep 01, 2022 at 02:57:50 AM

Hi wonderful backers! This is a super brief one, and if you've already received your package you can safely ignore it.


I'm excited to say that ALL deliverable packages have been shipped! What does that mean, you may ask?


If you haven't received a shipping notice about your reward, you may not have actually filled out your survey.  There are fifty of you out there! If you're reading this and you are suddenly struck with panic, please check your inbox AND your spam folder. Backerkit routinely re-sends surveys to backers that have not responded yet, and I have manually resent them several times as well. If you've lost track of this project and don't yet have a reward or any tracking information, you may be an AWOL backer. Try searching your inbox (make sure you're checking the address on file with Kickstarter) for terms like "Backerkit", "Chromatic Fates", "Whitesquirrel", etc.


I will be closing down shipping at the end of September. If I don't hear from you before October, your pledge amount will be considered a donation to the project and your reward will be forfeit (it'll go to one of the project's artists).


If you HAVE filled out your survey and don't have your reward yet, this is likely a separate issue entirely. For example, we're aware of the few of you in Russia who we can't ship to yet (your rewards are safe, don't worry), and we've been working to make sure any packages that have gotten lost in the mail are tracked down. If this sounds like you and you're not sure what's going on, you can reach out to [email protected]. A few international shipments take a bit longer to locate and verify and we're always happy to help puzzle out where something ended up, if we can.


This project had about 1500 backers (!!), so we're sorting out the last 3% of packages, which is pretty neat!


Next up will be the digital PDF reward download! Thank you everyone!


-Stephanie

FINAL address changes- Chromatic Fates Shipping
over 1 year ago – Tue, Aug 02, 2022 at 05:57:18 PM

Hi everyone! We're in the home stretch of shipping still, I wanted to put out a general announcement about the delay in the final 250 packages. If you're in this group, regardless of what country you're in, you're in the "to be shipped next" category- it's the final wave! If you've received a tracking number but it's still reading as "Pending", you DO NOT have to pay extra money for shipping. Some backers' carts are throwing an amount-unpaid of about $2.95; it may be holding things up a bit on the technical end of things but it's an internal issue and we're aware of it, you don't have to worry about paying any more money. Our warehouse/shipping fulfillment partners are a team of about three people, so things are just a bit slow as they go out. I almost wish I had a more dramatic or interesting update, but that's really about it at this stage. 


I'm working through my private messages now, but if you are one of the folks who haven't gotten a tracking number yet and you need to update your shipping address at the 11th hour, please email "[email protected]"- this is actually even faster than DMing me this week.


We've had a few packages be bounced back to the warehouse because they couldn't be delivered, which happens on every project! We try to catch address changes ASAP but inevitably things have to be resent. If you're moving this month please email that Whitesquirrel email address so this doesn't happen. I am also happy to pass on messages to Whitesquirrel via my DMs, but there is a bit of a delay there and I don't want you to miss the chance. I'm covering the cost of a limited amount of reshipments, but we'll have to charge for that after this week. The vast majority of sent packages have arrived safe, so thank you to everyone that has helped me navigate their address changes over this long fulfillment period!


As a reminder as well, if your deck box arrives significantly damaged please email Whitesquirrel with photographs (that email address is [email protected]). We're working to get replacements sent out for those as well- I think there have only been two instances of this so far! : )


I think that's it for now! I'm so sorry that shipping is taking such a long time this summer, I really truly appreciate all the lovely comments and feedback we're getting and I'm just as anxious as our remaining backers to get decks in their hands too! Also, thank you to Barbara and Aria, our two AMAZING customer service artist volunteers on this project, who've been helping me with comments and concerns.


Thank you again everyone! Talk to you soon, and stay safe and hydrated out there this August!


P.S.: oh! I almost forgot- if you happen to be one of our top tier backers, your ACRYLIC BLOCK PRINTS are on their way to you now! I also have a small additional digital reward planned for you, so look for that in your inbox in the coming weeks. (Everyone's digital PDF will also be put out this month).


<3

-Stephanie

Chromatic Fates Shipping Notes
over 1 year ago – Tue, Jul 05, 2022 at 10:28:30 AM

Hi everyone! I know it’s been a long time since we started shipping out packages to everyone, and I really appreciate your patience as we continue on in the process. We have a few hundred more to go before we wrap up. I wanted to address some questions that we’re seeing pop up, so here we go!


Q: Has international shipping started?

A: Yes it has, but not all at once! So if you are both international (not in the States in this case) AND in a special edition tier, your package has likely not left yet.


Q: What’s the overall cause of delay?

A: The shipping bottleneck is split along tier for the most part, because one reward is very time consuming- handwritten tarot fortunes with stickers. There are roughly 250 of these total, and we’re down to about 80. My projection is that everything’ll be done and ready to ship within the next 10-14 days if that’s the holdup with your particular reward bundle. A few months ago my job was restructured and I work triple the amount of hours I used to, so this is sadly just time allotment issues.


Q: Are you shipping to Russia, Ukraine, Germany?

A: Currently Whitesquirrel is not shipping to Russia or the Ukraine, though we’re all monitoring the situation. Germany recently passed a measure that restricts types of packaging materials- but Whitesquirrel is already in compliance on that front, so Germany should be fine.


Q: Things are taking too long and my address is changing! Help!

A: Please continue to send me DMs through Kickstarter if you have abrupt address changes and haven’t received a shipping notification yet. Unfortunately since so many packages are being prepared it’s not always possible to change their addresses if they’re on their way out, but we do our best! To be safe though, please look into mail forwarding through your post office.


Q: What carrier are you using to ship?

A: USPS!


Q: My package arrived damaged!

A: Please DM me here or email me at [email protected] if this is the case- be sure to include a photo of the exterior package as well as the damage to the deck box as well, and I’ll see what I can do!


I hope this helps! I know a few of you are waiting on answers to private messages, thank you for your incredible patience and kind feedback about the deck! I promise I’m going through each message. If a matter is very urgent please don’t feel awkward about leaving a comment as well, Aria and Barbara are being incredible and I’m sure many of you have encountered them helping out with comment questions already.


That’s all for now! Happy July!


-Stephanie

Chromatic Fates: Shipping Clarifications (and collaborator boosts!)
almost 2 years ago – Thu, Jun 09, 2022 at 11:14:15 PM

Hello everyone! I have some shipping details to share (dry) and some projects by some of our collaborating artists on the deck to share (exciting!) Let me start with clarifying shipping info first!


Shipping HAS started, but it is a rolling process where the early birds and simplest packages go out first. Whitesquirrel, our really lovely shipping collaborators, have been very welcoming each week as I  drive up and deliver boxes of things, such as more sticker fortunes I’ve written, or collector tier boxes I’ve numbered. This recent monday I delivered the last of the certificates. 


There are some inventory items like stickers and pins that need an additional shipment after we ran quality control (the enamel pins are really cool but the patina only seems to ”bake” nicely on about 3/4 or 1/2 of them, so I’ve ordered more). These sorts of issues only cost a little more time (and money) in the grand scheme of things, so all I can ask for is patience! I’ve been really ecstatic to hear about people getting their decks and liking the art, thank you to everyone who has posted about it or let us know!

Over a fourth of packages have gone out!

TWO NOTES:

1) If you ordered MULTIPLE decks and have already received a shipping notification, there’s a small chance that your package left with only one certificate of authenticity. Please DM me or leave a comment if you’d like the other certificates mailed to you! This was an oversight on my part, and should be corrected with new packages going out.


2) Addresses ARE locked! Just a reminder that your address has already been locked in and if you haven’t submitted a change in the last few months, we have no way of knowing about changes of address. Please DM me ASAP if you’ve recently moved (and haven’t talked to me about this before!). If you don’t remember submitting an address at all, don’t worry- you very likely did. Backerkit lets me see the number of people who haven’t answered their surveys and it’s very small.




OKAY onto the fun part of the update!! Two of our artists have just launched Kickstarters of their own and boosting up my collaborators is seriously the best part of this experience, so here we go! Check these projects out if you like a) Animals! b) DnD? and/or c) Adorable Things!


Amanda Coronado is on the brink of launching Loaf Tarot:  Link Here a truly adorable and very colorful Tarot deck, which much like Chromatic Fates is a group project collaboration. It features round animal. It’s quite charming.

I mean come on

And Robin Hoelzemann, our graphic designer who worked on our booklet and typography, just launched Find Familiar, an enamel pin campaign- perfect for pet lovers, DnD players, and cute thing.. collectors. That link is  Here. 

A Good Boy

That’s it for now! Thank you again for your patience, enthusiasm and communication! We’re in the home stretch! : )


-Stephanie

Chromatic Fates: Shipping begins!
almost 2 years ago – Sun, May 29, 2022 at 11:08:22 AM

Hello backers! This is just a brief update, I know many of you have been wondering about shipping. Shipping is officially greenlit! There are two bottlenecks to shipping currently.

The first is certificates of authenticity. I decided a while ago to expand this reward to all backers, as a general thank-you. There are about 1700 certificates total, and I have about 300 more to sign, so this shouldn’t actually be much of an issue, I’ll have them wrapped up by the weekend.

The second is the 7-card sticker packs. Hand-writing the custom tarot readings is just time consuming, there’s no workaround for that. I think they’ll be worth the wait though, they’ve been fun to write so far. This primarily impacts special/collector edition tiers, since it was a reward automatically included in the bundle.


Lovely stacks of certificates

I have three additional notes!

1) The special edition tier included a signed deck box. I am no longer including this, for two reasons. The first is that to be completely honest my signature didn’t look great and I felt it sort of marred the aesthetic. The second reason is that I realized I felt very awkward about signing with my own name- the certificates are fine but I don’t want to put my name on the actual deck packaging, because it IS a wonderful group project. My hope is that you all might meet these artists in person some day and collect their signatures where and how you choose. I hope that the custom art for the special edition’s certificates makes up for this.


2) The highest Kickstarter tier included an acrylic block print (previously canvas, and since upgraded to acrylic). These will be shipped out independently, so you won’t get the shipping notification or tracking from Whitesquirrel. This coming week will involve another update on those (I’m going to try to get them signed).


3) Pendants are no longer being offered to buy- thank you everyone who messaged me lovely things about how much you’re excited for those! - in the interest of simplifying shipping now that it’s begun. 


That’s it for now! I’m hoping to have pie charts for you next time, and some notes about the state of shipping and the remaining digital rewards. As always, if you need a shipping address updated ASAP please send me a private message here, or email me at [email protected]. My side-job has recently exploded into a 40+ hour a week hustle, so I have less availability than I’d like, but I enjoy hearing from you all and am always happy to answer questions or concerns about shipping!


Talk to you soon! And if you’re in the States, enjoy your holiday weekend!


-Stephanie